Clients engaging with Expressearth for Travel MICE services enter into an agreement where all bookings are subject to availability. To secure reservations, clients must adhere to the specified payment terms. This ensures a smooth and efficient process, allowing for the seamless organization of meetings, incentives, conferences, and exhibitions. Timely payments not only secure the requested services but also contribute to a positive and cooperative working relationship between expressearth and its clients.
Recognizing the dynamic nature of travel plans, we has established a clear Cancellation and Refund Policy. In the event of cancellations, fees may apply based on the timing of the cancellation. This policy is designed to fairly account for the resources and planning involved in Travel MICE services. Refunds, if applicable, will be processed in accordance with our predefined refund policy, providing transparency and clarity to clients regarding the financial aspects of cancellations.
We understand that the success of meetings and events is contingent on effective communication and collaboration. In unforeseen circumstances, we reserve the right to modify event details. However, we prioritize transparency and commit to promptly notifying clients of any changes. Concurrently, clients bear the responsibility of providing accurate and complete information during the booking process. Any changes to bookings must be communicated promptly, fostering a cooperative partnership that contributes to the overall success of Travel MICE experiences.
The content and materials provided by us are protected by intellectual property laws. Clients are granted usage rights for the specific purpose of their events and bookings. However, any commercial use or distribution of our materials requires prior written consent. This clause is in place to safeguard the creative and proprietary aspects of our services, ensuring that our intellectual property is respected and used appropriately.
We are committed to respecting the privacy of its clients. Information collected during the booking process is used solely for the purpose of providing Travel MICE services and is not shared with third parties without explicit consent. We implement industry-standard security measures to protect client data, and access is restricted to authorized personnel only. Clients can trust that their personal information is handled with the utmost care and in compliance with privacy regulations.
While we strive for a positive client experience, reserves the right to terminate services in the event of a breach of the terms outlined. Similarly, clients have the right to terminate services according to the agreed-upon terms. These terms are governed by the laws and any disputes will be resolved through arbitration in accordance with the rules. This provision ensures a fair and legal framework for the resolution of any potential conflicts between us and the clients.